Entries Tagged 'Kitchen Printers' ↓
August 30th, 2008 — Kitchen Printers
From: Ott200blog.com
This compact dot matrix printer has been especially designed for the strenuous conditions in restaurants and large kitchens. Resistant to humidity and dirt, the TM-U230 guarantees perfect hygiene. The casing is covered by an anitbacterial protective layer and is liquid-repellent. Through its flat, smooth surface and the modern design it can be given a wipe effortlessly.
Even oil or dressing splashes are easily removed due to the special protective layer. Humidity that seeps
into (e.g. through the paper slot), simply runs off via an internal channel system towards the outside, so that the machanism or the electronics of the printer are not being damaged. There is no danger of dirt piling up or bacteria settling on the equipment. The TM-U230 guarantees thereby to meet all standards of hygiene, which is imperative in the area of gastronomy.
With its small size of 26×17×17 cm (HxWxD) it can be installed either in horizontal or vertical position or attached to the wall by means of the optional wall fixation. The integrated buzzer makes sure that every new voucher is being noticed by the kitchen staff. The printer produces two-colour vouchers in black and red. Important information and divergent details like additional garnishings or diabetic food are thereby brought out and not to be overseen. The TM-U230 produces 76 mm wide vouchers and disposes of an automatic paper cutter, by means of which the printer issues the ready for use record to the kitchen staff.
The TM-U230 disposes of an easy paper handling. Especially those who work in kitchen areas appreciate the paper roll replacement by only one hand. An optionally integrated USB or Ethernet interface allows the TM-U230 to be connected to every network.
July 28th, 2008 — Dot Matrix Receipt Printers, Kitchen Printers, Product Reviews
The SP700 impact printer is the latest addition to Star Micronics’ robust line of printers. Built specifically to work in environments where heat and humidity can erode the type on the kitchen order, the SP700 is an ideal solution. This fast, two-color printer offers crisp, clear type for easy viewing, clamshell design for easy paper loading and an embedded power supply for space efficiency. Continue reading →
June 18th, 2008 — Kitchen Printers, POS Printers in the News
-The SP700 Kitchen Printer – Ideal for High-Volume Restaurant Kitchens-
Edison, NJ (October 2007) – Star Micronics is pleased to announce the release of the SP700, a clamshell restaurant kitchen printer, designed spill proof and heat resistant to work in restaurant environments where heat and humidity can erode the type on kitchen orders.
The SP700 features crisp two-color clear type for easy viewing, clamshell design for easy paper loading and an embedded power supply for space efficiency. Its high speed, reliability and compact footprint provides a value-driven solution. The SP700 is a printer made of a proven technology (Impact Dot Matrix) with all the tools that allow you to use it with the latest PC hardware and still use legacy POS software. The SP700 restaurant kitchen printer has the features needed in restuarant kitchens, which include:
- 2 color Dot Matrix Printing (make emphasis on special orders with red printing)
- Clamshell Design (simple and quick paper loading)
- Embedded Power Supply (no need for additional space for power supply)
- Raised Printer Bottom Seating (printer won’t sit flush to wet surfaces)
- Paper Window (visual confirmation of paper supply in printer)
- High Speed Printing (over 4.5LPS – don’t wait for that kitchen order!)
- Serial and Ethernet Interface Connections
- Driver and futurePRNT CD in Box (quick up and running time)
- 1 year free Swap-A-Star Extended WarrantyThe SP700 comes complete, right out of the box, with free, feature – packed software included on CD:
- Ability to add graphics (logos, coupons)
- Invert Printing (with or without driver)
- Ethernet connection set up utility
- Printer memory Set up Utility
- Virtual Serial Port (USB or Ethernet)
“The release of the SP700 renews Star Micronics’ commitment to the hospitality industry. With the printer’s high-speed, clamshell design, optional external buzzer and graphics capability all coupled with futurePRNT software, the SP700 becomes the ideal solution for restaurants when thermal technology is not an option,” said Michael Hanson, vice president of Star Micronics America.
The advantages of such a printer are evident for applications such as retail, bar, restaurants, dry cleaners and convenience stores. This impact printer is provided with all standard operating system drivers (Windows™, Linux™ and Mac™) and specialty drivers such as OPOS™ and JPOS™.
Effective immediately, resellers who purchase a SP700 and register the printer online at http://www.starmicronics.com/reg/warranties.htm, by December 31, 2007, will be eligible to receive Star’s SWAP-A-STAR service agreement free of charge for one year. The SWAP-A-STAR service program replaces a malfunctioning printer by the next business day. This program is normally sold at the time any Star printer is purchased from authorized distributors.
Don’t keep you restuarant kitchen bare and cold – heat it up with the Star Micronics SP700 restaurant kitchen printer today!
About Star Micronics
Star Micronics America, Inc., is a subsidiary of Star Micronics Company Ltd., a world-leading producer of small printers, audio components, high-precision machine tools and precision parts. For more information, contact Star Micronics America, Inc., at 800-STAR-OEM x107; fax: (732) 623-5590. Details of the company are available at www.starmicronics.com
June 13th, 2008 — Kitchen Printers
When you think of a kitchen video system (KVS) you think of color LCD monitors hanging from the ceiling displaying orders. You think of how fast the orders are displayed vs. having them printed on remote kitchen printers. You think of the increased speed of service and increased customer throughput. You think of all of this and you are right.
What you might not think of is adding a printer to the system to help pack and fill the order.
Customers can be funny about their orders. They want them right and they want them now.
All too often there is a communication problem between the customer and cashier. Items are not ordered correctly and the kitchen has no way of making the corrections unless they know about it. The kitchen is simply going to prepare what comes up on the screens and send the items out as displayed.
The customer is making sure that no items are missing and that everything is prepared according to the way they think they asked. A printed receipt showing the entire order is a great way to calm their nerves and a great way for your packer to verify the order before it is presented to the customer.
Simply add an expediter printer to the system that prints the entire order for packing. This simple addition will help greatly with your customer satisfaction as it gives the customer something to grasp onto. Since you can’t hand them one of your monitors a printed receipt with their order on it will go a long way toward overall customer satisfaction.
Administrator
www.MyPosPrinter.com
www.MyPosTerminal.com
June 12th, 2008 — Do-it-Yourself POS, Kitchen Printers, Thermal Receipt Printers
Kitchen printers and receipt printers are a vital part of any point of sale system. They communicate orders to the kitchen and bar and prepare guest checks and receipts for the restaurant customers. Doing without any printer in a point of sale system is the worst possible scenario.
Without kitchen and bar printers the orders are not processed as smoothly as they should. Hand written checks are sometimes impossible to read and they must be hand carried to the kitchen or bar. Not only does this create confusion it opens the entire restaurant up for theft. As the tickets are hand written there is no way to confirm if they have been properly entered into the point of sale system.
The Solution
Point of sale software has the ability to have backup printers assigned and programmed into the system. This allows for setting up a backup procedure in the case of a printer problem.
Each printer in the system should have a backup printer designated. Receipt printers can be programmed to print on another terminal printer. Kitchen printers can be programmed to print on a different kitchen printer or on the terminal printer where the order was placed.
This pre-programming of backup printers is simple and something that needs to be done to prevent a problem from causing chaos later.
The Benefits
- Backup printers allow for the smooth operation of the restaurant even when there are problems with the printers.
- Having backup printers pre-programmed will allow the restaurant to continue operations until the problem printer is repaired or replaced.
- Since Point of Sale software automatically recognizes when there is a problem with a printer it will display a notification on each terminal alerting management that there is a problem.
- When the problem is resolved and the printer is back online the point of sale software recognizes this and returns print operations to the normal state.
Administrator
www.MyPosPrinter.com
www.MyPosTerminal.com
June 12th, 2008 — Kitchen Printers
Remote or kitchen printers have long been recognized for their ability to reduce or eliminate orders being improperly prepared. When only hand written tickets are used there is a huge problem with order accuracy and the interpretation of the server or cashier’s hand writing.
Sloppy hand writing leads directly to improper preparation of orders. misspelled words, abbreviations and general misunderstanding of the “scratch” that is scribbled onto the kitchen ticket leads to food that must be thrown away because it simply is not what the customer ordered.
This also leads to slow speed of service because the order must be redone. This leads to a poor impression of the customer for the restaurant and this leads to the order not being charged for as management is forced to give the order away to try to salvage any hope of a future visit.
Therefore, a problem with the preparation of the order leads to the first order being thrown away and the corrected order not being collected for. This double cost for the order makes order accuracy a real issue for restaurants.
The Solution
A printer will clearly indicate to the preparer exactly what is expected by the customer. The order is printed clearly with special instructions listed below the main item, slightly indented and printed in red.
When setting up the system special attention needs to be paid to the special instructions most used by the restaurant. These special instructions can be placed on a touch menu that then allows the server or cashier to select from this pre-programed list.
If the special instruction is not seen on the list a keyboard can be displayed on the touch terminal for the server or cashier to type their own message to the kitchen or bar.
The Benefits
- Order accuracy is essential to any ROI for a restaurant coming from hand written tickets to a point of sale system. The reduction is food or drinks thrown away can be substantial.
- Customer satisfaction is greatly increased because orders come out fast and as expected.
- Discounts are reduced as orders are fulfilled as expected and food giveaways are drastically reduced.
Administrator
www.MyPosPrinter.com
www.MyPosTerminal.com
June 12th, 2008 — Kitchen Printers
When a restaurant is using a hand written ticket system to communicate with a kitchen or bar this eliminates the opportunity to send the ticket to multiple preparation stations. For instance, an order that contains a fried appetizer, a grilled entre’ and a alcohol drink is hard to split into 3 individual hand written tickets. Even if they do take the time to write 3 individual order tickets they still have to run to 3 different preparation stations to get the order filled.
What about multiple copy guest checks? Yes, they might work for this situation and were used a lot before the invention of the point of sale system. However, have you ever priced those multiple copy guest checks? You can pay for a new point of sale system in about a year just on this one aspect alone!
The Solution
Point of sale software can have multiple remote printers in the network. Each item can be sent to up to 6 different printers. That is, we can send the same item to multiple printers in the network to insure that the item is prepared properly and included with the order when it goes out.
Why should the item go to multiple printers? In some cases the restaurant will have multiple preparation stations in the kitchen. These preparation stations may need to know what another station is preparing for the same order so they may time their portion of the overall order. For instance, a rare steak takes less time to prepare than a well done steak. The station preparing the side items may need to hesitate slightly when a well done steak is ordered but start immediately when a rare steak is the main item.
Also, there may be an expediter printer in the network. This is a printer that shows all items on the order. This allows a kitchen manager to monitor all preparation stations and make sure that all items are on the tray before it is delivered to the table.
The Benefits
- Order accuracy is improved with remote printers at each preparation station. Items are not forgotten when each preparation station is notified of the items ordered.
- The expediter printer assures that all items are on the tray before it goes to the table.
- Multiple printers in the kitchen allow for backup printer routing to be pre-programmed into the system so no orders or lost in the case of a printer failure.
- Speed of service is greatly enhanced by properly routing the orders to the correct preparation station.
- Kitchen noise is reduced as orders are not being barked out for preparation staff to remember.
Administrator
www.MyPosPrinter.com
www.MyPosTerminal.com
March 17th, 2008 — Kitchen Printers
Point of sale systems are never complete without printers. Not only do you need printers for receipts, journals and credit card payments, if you are a restaurant you need printers in the kitchen to help stop theft.
Printers in the kitchen are often overlooked for their importance in getting the orders to the kitchen, producing easy to read receipts and as a theft deterrent. Printers in the kitchen reduce noise and confusion and truly speed up service to your customers by eliminating trips to the kitchen to deliver food orders.
If you are a restaurant and do not have printers in your kitchen you might as well not have a point of sale system. That is how important kitchen printers are to your business.
Not too many years ago we installed a simple point of sale system in a small restaurant. The restaurant was a converted house where the owner of the restaurant was the chef. He felt that since he was running the kitchen and the restaurant was small that he had great control of the restaurant. His purpose for investing in a point of sale system was so that he did not have to read the hand written tickets being presented by his wait staff.
At the end of the first night of business with the new point of sale system we looked at the sales totals and found that they had done $300 more than identical nights in the recent past. For his size operation this was substantial. The owner was astonished as he swore that they had not prepared any more food than they normally would. He could not account for the additional business.
Upon further examination of the point of sale reports we found that he had a big increase in the amount of appetizers that were sold that night. He had not prepared that many more than he would only any other night, but the sales increase was definitely attributed to appetizer sales that night.
What this meant was the kitchen did not produce any additional food that night. The owner did have the kitchen completely under control. What he did not control without a point of sale system was the servers not charging for the food he was preparing.
The new system for preparing food required that a receipt be printed on the kitchen printer before the chef/owner would prepare the food. In order for this receipt to be printed the server had to enter the order into the point of sale system. This tandem of a point of sale system and a kitchen printer closed the loop for the restaurant owner.
This is a good example of a simple solution that too many restaurant owners overlook. Too often the kitchen printer is seen as an after thought and an unimportant aspect of a point of sale system. What the restaurant owner should look at is how many preparation stations do they have in the kitchen and how could we utilize printers to speed production and deter theft.
Instead of looking at the cost of kitchen printers the restaurant owners should be considering how these low-cost additions to their point of sale systems will have the fastest return on investment of any aspect of their new system.
Dot matrix printers make excellent remote printers and even better kitchen printers. Epson serial printers have long been the POS industry’s choice for remote and kitchen printers. Another strong choice are Star Micronics serial printers and Epson Ethernet printers.
March 8th, 2008 — Kitchen Printers
When designers think of placing a remote printer in the kitchen or bar they are probably thinking of increasing speed of service or accuracy in food and drink preparation. They are probably not thinking of these printers as a deterrent to theft.
You are the business owner cannot be everywhere at once. As much as you would like to keep a close eye on your operation the fact remains that you are not able to watch the kitchen, the bar and take care of the floor. Having a reliable Point of Sale system is a vital part of your overall operation, especially with regard to security.
When people think of places to steal in your business they automatically think of the cash register. That is the obvious choice since that is where the majority of the cash is kept. However, the next most obvious place people will steal is your kitchen or bar. That is where a good Point of Sale system with remote printers can really help deter theft and point out obvious problems.
No Receipt, No Food
It really is as simple as that. No food or drinks are prepared unless there is a receipt from the remote printer. In order to get this receipt the order must be placed by the server or cashier.
This simple concept can mean thousands in lost revenues due to dishonest employees not collecting for food that was prepared by the kitchen. Even in kitchens where the owner is the chef theft is a daily occurrence.
Dishonest employees will pass a hand written ticket to the kitchen. The food is prepared and served to the guest. No where is anything that closes this loop by requiring that the server or cashier actually record the sale.
In a Point of Sale system the food is rung up first, then the ticket is printed in the kitchen on any of several remote printers. No ticket is printed until the order is entered by the server or cashier. The loop is closed, and the margin for theft is dramatically reduced.
Multiple Remote Printers Close the Loop Tighter
Most Point of Sale systems have the option for multiple remote printers. 6 is not an uncommon amount to have. As the business owner you should be thinking of how many preparation stations that you have in your kitchen. You should strategically place remote printers at each of these stations to help secure that portion of the kitchen.
The Point of Sale system can be programmed to split the order by preparation station. This will allow the person working that station to prepare that portion of the overall order.
For you as the business owner, you should be paying attention to what is being prepared at each station and if there is a receipt that matches that item. If no receipt has been printed by the remote printer then no food should be being prepared at that station.
An expeditor printer should also be a consideration to print the entire order on a single receipt. This will allow the kitchen manager to know what each piece of the order is and what station is preparing it. The expeditor receipt will be essential in bringing the entire order together for delivery to the table. This too is a great theft deterrent in that the kitchen manager will know what stations should be preparing food and if a station is preparing something that was not ordered.
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